HELP · SUPPORT
VICESCOOP SUPPORT
For account access, safety, privacy or technical problems, contact the VICESCOOP team with enough detail to investigate without sending a password or authentication code.
LAST UPDATED · 23 AUGUST 2026
Contact
Email contact@vicescoop.com. Include the platform, application version, approximate time and a screenshot when useful. Never send your password, Apple code, Google code or recovery link.
Account access
Use the password-reset action on the sign-in screen. If a link has expired, request a new one and open only the newest email. For account deletion when you cannot sign in, use the Account Deletion page.
Safety and moderation
Use the in-app report action whenever possible. For urgent real-world danger, contact local emergency services first. Appeals for an account sanction are submitted from the blocked-access screen so they remain linked to the audited decision.
Service status
If the application reports that required services are unavailable, retry on a stable network and include the exact message in your support email. VICESCOOP does not ask users to bypass security with a local or simulated account.
BACK TO SITE