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HELP · SUPPORT

VICESCOOP SUPPORT

For account access, safety, privacy or technical problems, contact the VICESCOOP team with enough detail to investigate without sending a password or authentication code.

LAST UPDATED · 23 AUGUST 2026

Contact

Email contact@vicescoop.com. Include the platform, application version, approximate time and a screenshot when useful. Never send your password, Apple code, Google code or recovery link.

Account access

Use the password-reset action on the sign-in screen. If a link has expired, request a new one and open only the newest email. For account deletion when you cannot sign in, use the Account Deletion page.

Safety and moderation

Use the in-app report action whenever possible. For urgent real-world danger, contact local emergency services first. Appeals for an account sanction are submitted from the blocked-access screen so they remain linked to the audited decision.

Service status

If the application reports that required services are unavailable, retry on a stable network and include the exact message in your support email. VICESCOOP does not ask users to bypass security with a local or simulated account.